An IT assessment is one of the most essential parts of the Infrastructure IT services we offer and it’s completely free.
Before we know how we can help your business, we need to know where you currently are. By sitting down with you and performing an IT assessment of all of your current systems we are able to create and provide a Service Improvement Plan (SIP) that supports the business as it grows and improves.
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3rd Party Products
Most businesses rely on 3rd party products specific to their industry, such as recruitment databases, accounts packages, stock management or CRM's system. We’ll review these and ensure that they’re running the way they should be and let you know if any improvements can be made.
Wireless
Wireless has become essential for many businesses. Do you have problems with range, security or reliability? Can visitors access your corporate network when using your wireless? There are many aspects to consider, we’ll find out how you use wireless and make recommendations to address these issues.
Staff Interviews
This is the most important part of our IT assessment when offering our infrastructure IT services. There is no point investing in IT systems if they don’t make your business run more smoothly. We’ll meet with your key staff and find out what matters most to them and if they’ve got any annoying issues which just won’t go away and provide recommendations for addressing them. We want to make your interaction with the IT systems as painless and hassle free as possible so you can focus on growing your business.
RAG Report
Our IT assessment will be summarised as a Red/Amber/Green report, this will give you a concise list of the good and bad points in your environment and what can be done about them.
If you would like to find out more about our FREE IT assessment, please click here
Network Diagram
We often find that even if something as simple as a network diagram is missing from a company’s documentation, we will put this together for you so you can see at a glance from a high level, what your environment looks like and what it consists of.
Servers and Storage
We will look at every aspect of your IT infastrucutre including servers and storage, we’ll look at areas such as security patching, configuration, health, warranty, suitability and let you know if any risks exist which need to be addressed. If your servers are protected by a UPS, does it provide sufficient power to shut your servers down in the event of a power loss, is it even setup to do this.
Firewall
Your firewall is the gateway to your system and needs to be setup in a secure way, we will look at every aspect of its configuration, such as whether its running up to date firmware and if there are rules which compromise the security of your network.
Cloud
Are your cloud services a good fit for the way you run your business? Are they slowing you down in any way or can more be done with cloud to help improve efficiency? Are there cheaper alternatives which provide the same functionality, is everyone making use of them fully?
Endpoint Security
This is more than just Anti-Virus, are your computers fully protected from the modern day threats posed by the Internet. Are all of your computers actually running endpoint security software and are they up to date? We’ll find out during your IT assessment and let you know.
Connectivity
Is your connectivity suitable for your business? Quite often we find this is overlooked especially as more services are moved to the cloud. Are you getting the best you can for your money or are there better services available that will save you money, are you making the best use of them.
Key dates
Managing key dates is key to keeping everything up to date, do you know when warranties on your servers expire or when your anti-virus is due for renewal? We’ll put everything into one place so you can not only ensure they are renewed on time but also so you can budget for the year ahead.
Backup
We will advise on every aspect of your backups, we’ll review if they’re running correctly and summarise what data they’re actually backing up. People often don’t know how long it will take to recover data should there be a problem and have never carried out any tests to ensure that data can actually be restored.
Disaster Recovery
This is often overlooked but just how long would it take to get your business up and running again if there was a complete disaster. You may have a solution in place already but has it ever been tested and is it actually working? We’ll review all of this for you and let you know exactly where you stand.
Licencing
When a business grows, licencing is often overlooked so it’s important to know if you have enough licences for the systems which you run, we’ll review these for you and let you know if there is any shortfall. Microsoft carry out regular licencing audits so it’s important that everything is documented in advance.
Email
Email is critical to most businesses, is it setup in the correct way and does it deliver to you what you need. Would an on-premise or cloud solution be best for you or maybe a combination of both, we’ll review how things are currently setup and provide recommendations.
Whatever we find in your IT assessment, we make sure it’s clear what we are going to do about it and how important it is.
We’ll sit down with you in person and discuss all of our findings, how we’re going to implement any changes and make it clear what’s essential and what’s not. Some parts may require investment but others might be configuration, which we can do as part of our on-boarding process, providing IT infrastructure support services to fix these.
