About Us
Founded in 1998 by Malcolm Kanter and David Welling, Datek Solutions emerged from a shared frustration with the traditional IT model. Companies focused on sales, not service, leaving customers frustrated and unsupported. So, in 1998, they decided there had to be a better way. That's how Datek Solutions was born.
From the very beginning, our mission has been simple: deliver exceptional service and build long-term relationships with our clients and project teams. We believe in the power of human connection, which is why you'll never get lost in an automated system or stuck with impersonal service reps.
Our Promise: Putting You First, Always
We've always believed in a different approach to IT. Back in the day, we were frustrated by the industry standard – long-term contracts that felt more like shackles than partnerships. We thought, 'Why lock someone in if we're truly confident in our ability to deliver exceptional service?'
That's why we made a promise to ourselves: never to tie anyone into a contract. We believe that if we consistently exceed expectations, our clients will choose to stay with us.
It's about building lasting relationships, not just selling a service. We're real people with a passion for technology and a genuine desire to help our clients succeed. We love connecting with businesses, understanding their unique challenges, and finding creative solutions that make a real difference.
We don't just talk the talk; we walk the walk. Let us prove to you why Datek Solutions is the right choice for your IT needs.
Exceptional IT. Exceptional Service.
Our engineers are friendly and knowledgeable, and we're committed to providing exceptional customer service. We understand that downtime can be costly, so we strive for rapid response times and transparent communication.
"We believe in a different approach to IT. One that focuses on simplifying complexities, mitigating risks, and empowering you to achieve your business goals."
We focus on simplifying your IT, eliminating the stress and freeing you to concentrate on what truly matters: growing your business. We leverage cloud technologies to provide fast, efficient solutions and proactively manage your IT infrastructure to prevent problems before they occur.
Services We Offer:
Where Technology Meets Trust
At Datek, we believe in empowering our team to solve your problems quickly and efficiently. That's why we encourage our engineers to resolve issues on the first contact whenever possible. We know that waiting on hold or being passed from person to person is incredibly frustrating.
When you contact us, you'll speak directly with a qualified professional who has the knowledge and authority to address your concerns. No more endless hold music, no more frustrating transfers, and no more scheduling delays.
We're committed to making your IT experience as seamless and stress-free as possible. Whatever challenges you face, we're here to help. Let's work together to achieve your business goals.