A professional services firm with approximately 60 users documents its transition from a long-standing but underperforming IT provider to Datek Solutions. After failing a Cyber Essentials accreditation assessment, the firm commissions a Datek audit that uncovers critical issues including servers unpatched for hundreds of days, a default firewall password, excessive user permissions, a faulty server hard drive, and nine months of failed cloud backups. Datek resolves all identified issues within weeks of taking over support, delivers full IT environment documentation, establishes a quarterly service improvement plan process, and successfully guides the firm through achieving Cyber Essentials accreditation.

Daly International, a professional services business holding large volumes of plans, photos, and documents, engages Datek to redesign its outdated and strained backup strategy. After conducting a requirements workshop with IT Manager Steve Rance, Datek recommends and implements Veeam Backup and Replication, delivering full daily virtual system backups, remote replication, tape backups, and rapid recovery capabilities. Implementation takes place onsite alongside Rance to ensure full knowledge transfer. Post-implementation testing confirms entire virtual machines can be restored in under five minutes and individual email items recovered within minutes, giving Daly International complete confidence in its new backup infrastructure.

Datek helps a client modernise a backup strategy that had relied on a single nightly backup running for hours and frequently still active at 8am. The outdated approach leaves the business exposed to significant data loss risk throughout the working day. By implementing Veeam Backup and Replication, Datek enables the client to perform more frequent backups in half the time, running live server backups during business hours without impacting operations. Datek identifies this as a common problem across many businesses still relying on tape-based, once-daily backup methods that carry unnecessary risk and lack any coherent data protection strategy.

GCS Recruitment Specialists, a UK multi-sector recruitment business with over 80 staff and a turnover exceeding 30 million pounds, transitions successfully from in-house to outsourced IT support with Datek Solutions. Facing IT challenges that could not keep pace with rapid business growth, GCS selects Datek from a shortlist of three providers. Datek implements a three-stage transition process with a three-month overlap, maintaining full stability throughout. Following a successful handover, Datek subsequently overhauls GCS’s complex 14-server infrastructure, migrating the entire IT estate to a new data centre and deploying a virtualised Windows Server 2012 and VMware environment that delivers improved speed, resilience, and long-term cost savings.

In 2016, Datek delivers a complete IT infrastructure build and international migration for a UK litigation management company separating from its Australian parent. With the project signed off just one day before work must begin, Datek designs and implements new servers and storage, deploys Veeam Backup and Replication, migrates Exchange email services from Australia to the UK using a temporary Office 365 solution, and co-locates equipment into a datacentre at short notice. Datek coordinates all third-party software suppliers and provides project management throughout, demonstrating the ability to deliver large-scale infrastructure and migration projects at speed without compromising quality or continuity.

Datek deploys Mimecast for two recruitment clients seeking a reliable, cloud-based email archiving and security solution. Both businesses require improved protection for business communications, compliance assurance, and reduced pressure on internal mail servers. Datek assesses each client’s email infrastructure and implements Mimecast to provide comprehensive email archiving with fully searchable message storage, advanced security against spam, malware, and targeted attacks, and email continuity to maintain access during outages. Both clients report significant improvements in email performance and security following the deployment, with their teams gaining confidence that business-critical communications are always protected and available.