International Migration

In 2016, Datek delivers a complete IT infrastructure build and international migration for a UK litigation management company separating from its Australian parent. With the project signed off just one day before work must begin, Datek designs and implements new servers and storage, deploys Veeam Backup and Replication, migrates Exchange email services from Australia to the UK using a temporary Office 365 solution, and co-locates equipment into a datacentre at short notice. Datek coordinates all third-party software suppliers and provides project management throughout, demonstrating the ability to deliver large-scale infrastructure and migration projects at speed without compromising quality or continuity.

Background

In 2016 Datek engaged with a UK based litigation management company. They were using servers situated in Australia as this was the location of their parent company. The UK business had decided to split from the Australian company and become a stand-alone entity. In order for this to happen the business needed its own IT infrastructure and this had to happen in a very short space of time in order to maintain business continuity. Datek were appointed to carry out this project.

Our Approach

A typical project can and should have a careful design and scoping phase to ensure that the requirements of the business are fully understood. This process had to happen in a matter of days in order to meet the delivery requirement of the client. Fortunately, we were able to liaise with the in house IT department in Australia and quickly provided the business with an IT solution which would address the needs of the business. This included:

  • Implementation and hosting of new servers and storage
  • Implementation of Veeam Backup and Replication
  • Implementation of VMWare and Microsoft server technology
  • Migration of Exchange Email services from Australia to UK
  • Migration of several 3rd party business applications
  • Co-location of servers into a datacentre

Creative Solutions and going the extra mile

Due to data security considerations, the business insisted that emails were moved immediately as a priority. The new servers were not available at this point as the project had only been signed off the previous day. Therefore, we had to find a creative solution to moving their email away from Australia without delay. To achieve this we temporarily implemented Office 365, which although not fully compatible with all the clients 3rd party applications, it would at least give them email continuity which was most important at this time.

Quick Infrastructure Turnaround

During the email migration, we also had other members of our team working on the server infrastructure. Datek hold a large amount of server hardware in stock so we were able to start work on preparing new hardware immediately. The environment consisted of several servers with shared storage which allowed us to build a resilient environment which could withstand multiple failures. This was connected using Cisco switches and firewalls.

The Datek Difference

Process is very important, especially in the IT industry. However, sometimes a flexible approach is required when a client needs something done quickly. In this instance we were able to pull out all the stops for the client and deliver a significant infrastructure and migration project at very short notice.

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